Punta Cana
Secrets Cap Cana

Thank you, it was wonderful! Secrets Cap Cana is absolutely beautiful. The staff made you feel welcome and pampered, all the dining options were delicious, we absolutely loved it. Thank you for steering us there, and all your help arranging our trip!!
Date of Posting: 22 January 2018
Posted By: Kathy G.
Solon, Ohio
Alaska Gulf Northbound Land Package & Cruise - Island Princess


Thanks for your interest about our Alaska vacation. It was wonderful.The weather was great. We only had one rainy day in Ketchikan. However, we were told it rains in Ketchikan most of the time. Princess was wonderful. They are very accommodating. We enjoyed the anytime dining. The rooms on the ship were spacious enough and the beds were very comfortable. We were happy with all of our excursions. We even took a flight around Mt Denali. That was probably the highlight of our trip. The only thing I would recommend to someone going to Denali park is that they should take the Tundra tour through the park and not the Natural History tour.

From what other people told us, it was a better tour. They saw much more wildlife. We wish we had upgraded. That being said, we have no real regrets. It was a great vacation. Thanks for putting it together for us and keeping in touch with us through the planning stages.
Date of Posting: 29 June 2017
Posted By: Barbara D. & Mary Lou K.
Broadview Heights, OH & Garfield Heights, OH
Celebrity Constellation - 10 Night Mediterranean Europe Cruise

Hi Arlene, just wanted to let you know we are back from vacation and we had a great time. The cruise itinerary was fabulous. Our stay in Venice at Hotel Ala was great, I would recommend this hotel , the service was great, the staff spoke English and the breakfast, which was included was fantastic. They also had free Wi-Fi. Celebrity line was once again excellent, this was our 3rd. time on Celebrity. Paul and Carol were also very pleased with Celebrity, it was their first time. Our stateroom was very comfortable. The food and service was great. The entertainment exceeded our expectation. I was a little disappointed in some of the changes Celebrity made regarding the Captains party and meeting his staff. In the past on one of the formal evening they would introduce the captain and his staff. Tom and I have had the pleasure on several occasions to have dinner with the Captain, now this seems to be limited to certain class levels.

It was great to have the beverage package and the $200.00 on board credit. Thank you so much for getting those. The Wi-Fi was a little expensive, I would recommend travelers checking with their cell phone carriers for international packages, which I ended up doing. I also booked a future cruise with Celebrity for 2019, they are going to send you the information so that I work through you as the time gets closer. It is a surprise for Tom’s 70th birthday. Thanks again, We will be talking in the future.
Date of Posting: 29 June 2017
Posted By: Rosanna S.
Highland Heights, OH
Alaska Gulf Northbound Cruise & Land Package - Island Princess

We had an absolutely wonderful trip. I don't think anything could have been any better for us. We really enjoyed the stay in Vancouver. It is such a beautiful area and the service at the Westin was over the top. Everything fell into place for us and things were very well thought out and taken care of for us. We had nothing to worry about. We had a great experience on this once in a lifetime trip and I will always treasure the memories. Thank you for all you do Arlene and for making this so special for us.

Sincerely, Mary S.
Date of Posting: 29 June 2017
Posted By: Mary S.
Amherst, OH
Independent London
3 Nights & CIE Tours Taste Of Ireland
6 Nights plus Pre-Post Hotel Nights

We had a wonderful trip. We really enjoyed both London and Ireland. The Savoy Hotel in London was very special and very well located. CIE tours worked out well allowing us to see a lot of Ireland. And of course the weddings were both wonderful. It is always a pleasure having you book trips for us. They always go very smoothly.
Date of Posting: 14 July 2016
Posted By: Marilyn K.
Solon, OH
7 Day Alaska Cruise
Holland America Line
June 18-25, 2016

We are home from a great vacation. Everything went very well, from our flight to the transfer to the Seattle Sheraton. Very nice hotel in a great location, near original Nordstrom at 6th and Pine (the name of their restaurant!) We had fun in Seattle with very little rain. We got to watch game six in a sports bar where there were plenty of Cavs supporters! Saw lots of the city.

Transfers from there to port and port to SEATAC were a breeze. All aspects of our cruise were good to excellent. My favorite places: the dining room, Sitka, and Victoria. Saw glaciers, eagles, bears, whales, sea lions, etc. There was very little rain and high temps were in the low 60s. We were very impressed with Holland America, passed on a few suggestions in a survey.

Our only glitch was coming home from Seattle: Obama had been in town and his power of "solo airspace" delayed our flight to Nashville by over two hours. We caught the connection to Cleveland by the skin of our teeth! They actually waited for us.

One added bonus was the option to select Luggage Direct: for $20 per person we did not see our bags after they left our cabin, until we all arrive in Cleveland. It included printing and delivering our boarding passes to us. Highly recommended!

Thank you for all of your help with this great trip!!
Date of Posting: 29 June 2016
Posted By: Julie and Jerry
Beachwood, OH
Alaska Cruise
Celebrity’s Solstice
May 27-June 3- 2016

The cruise was delightful. The veranda upgrade was a real treat as we always book inside cabins. The loyalty ambassador also surprised us with a bridge tour and dinner with the captain in a specialty restaurant. Captain Tsasos was very funny and cordial and his demeanor spread across the entire staff. Everyone, without exception was courteous, professional and welcoming. The ship was is very nice condition, but probably needs a little TLC. We were informed that the Solstice goes to dry dock in October for refitting. The itinerary was very nice and it was nice to fly in and out of Seattle. We would wholeheartedly recommend the Solstice and this itinerary.

Thanks for all your help,
Date of Posting: 29 June 2016
Posted By: Joe & Mary Jeanne K.
Kirtland, OH
Norwegian Getaway
Western Caribbean Sailing
May 1-8, 2016

"Sorry it has taken so long to get back to you. We had a wonderful time on our cruise. A little disappointed with the entertainment. The room was wonderful & so was the food & unlimited beverage package!!!! We were happy with the ship & its staff.

We will certainly contact you again when we plan another cruise.

Thanks for all your help in scheduling our cruise & flights. We will recommend you to anyone planning a vacation".
Date of Posting: 29 June 2016
Posted By: Carol O.
Medina, OH
Emerald Princess
September 19, 2015
Greek Isles Cruise
Athens to Rome

Isle of Capri
Ephesus – Home of Virgin Mary

Hi Arlene -

Air Canada
- I checked with them on May 19 to see if we could use our United Club Passes at the Toronto Airport “Maple Leaf Lounge” – the answer was “yes”. When we tried to use them at the Toronto Airport, we were told that they do not accept them.

- Air Canada (on our 10 hours flight to Athens) did not have any screens on the backs of the seats to watch movies, etc. Instead, they wanted us to rent iPads for $10. We chose not to rent them.

- when we were getting ready to leave Toronto, the plane had to have some maintenance work done (fuel filter problem); fixed it; backed up to the runway; had to go back in to re-fuel; then found another mechanical problem; had to have maintenance fix it; backed up to the runway; had to go back again to re-fuel; then they finally decided to put us on another plane. We were 5 hours late getting started. Luckily, we had 9 hours to get on the ship – so we still had 4 hours to get there.

I don’t think I will want to fly with them again – not a very good first impression.

Everything else went as planned. We did have a few hours delay from Newark to Cleveland – but were in the United Club Lounge, so we didn’t mind it as much.

Santorini – Not a very good guide for our excursion. We did ride the mules down the mountain – probably won’t do that again, but at least we have done that now.

Kusadasi for Ephusus – Great guide – beautiful sites – I’m glad we took this excursion. The last time we were in Kusadasi, we skipped the excursion and went shopping. This was definitely worth seeing – ruins, home of the Virgin Mary; and much more.

Rhodes Island – Good guide – went to the Acropolis as one of the sites – nice excursion.

Crete – will have to go another time – winds were too high – had to stay in Rhodes Island overnight and skip Crete.

Naples – I’ve been there three times and love it each time. It was surprising to see a new Snack Shop in part of the ruins!

Rome – we loved it – spent 2 days walking around checking out the “must-see” spots: St. Peter’s; Colosseum; Spanish Steps; Trevi Fountain; Hard Rock Café; Piazza Navona; and more.

We were pretty tired by the time we got home – but we had a wonderful vacation.........and will look forward to the next one!

Thanks for all of your help in getting this together!

P.S. Cathy only had a little hair left – around her face – by the time we went on the cruise. She made her scarves/turbans look like a fashion statement! Some people even asked her where they could get one.
Date of Posting: 29 June 2016
Posted By: Marcella H.
Brinkhaven, OH

Granada, Cordoba, Madrid Spain
Dec 6, 2015

Hi Arlene:
I just wanted to let you know that the hotels you booked for us in Spain were wonderful. They were all really nice and very well located. The one in Cordova was one of the nicest and most unusual hotels I have ever stayed in. It is a remodeled 17th century mansion that is built on top of Roman ruins. The breakfast room has a glass floor that you can see through to see the Roman ruins. And our room was decorated in a really special way. Thanks again.
Date of Posting: 25 January 2016
Posted By: Marilyn K.
Solon, OH

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